1. Product questions

No – All our products are additive free and contain active ingredients only.

We only use botanicals that are of the highest quality. Whenever possible we use certified organic.

This depends on the botanical. Unfortunately not all botanicals thrive in our cold Nordic region, however, where possible we preferentially select indigenous ingredients. As these plants need to be strong in order to survive in our beautiful but harsh environment, we believe their protective phytonutrients provide us with extra cellular health and resistance.

We manufacture our products in the EU in an ISO Class 8 pharmaceutical cleanroom (one class higher than the requirement for food supplement manufacture). Our facility is GMP (Good Manufacturing Practices), organic and vegan certified in addition to being approved by the FDA (Food and Drug Administration of the USA). The facility also has a HACCP (Hazard Analysis and Critical Control Point) protocol in place, ensuring the safety of all raw materials used in the products.

Yes – We follow a HACCP protocol. This involves stringent pre-production checks, whereby our botanical ingredients are tested for purity and safety in an independent laboratory.

Yes – All our NORDIQ Nutrition® products are vegan.

We only use natural and bioactive vitamins of the highest quality.

No – We don’t use any GMO botanicals.

No – We don’t use any sugar, sweeteners (including stevia) or artificial flavours.

Yes – As our products are packed full of botanicals we try to process them as little as possible. Therefore some variations are to be expected, whether it be taste, colour or consistency.

While our products are all-natural and very gentle, there has not been enough research conducted on many botanical ingredients to rule out harmful effects during pregnancy with absolute certainty. We want to play it safe and that’s why we do not recommend that our products are used if you are pregnant without consulting your health care professional.

If you are breastfeeding you can safely use our products.

Yes, but with restrictions – The level of vitamins and minerals in our products is moderate, so you can safely give them to children aged between 4-12 by cutting the recommended daily dose by half. If your child is adverse to swallowing a capsule, you can simply mix the powder content into a cold drink or food, for example apple juice or yogurt.

Children over 12 years can follow the same directions as adults.

2. Payments

You can pay with Visa, Visa Electron, Mastercard and American Express. You can also pay with PayPal.

Yes you can! We are SSL secured which means all traffic to and from our site is encrypted. Furthermore, no credit card information is shared with us at any time. Only the payment service provider will know your payment details.

Our payment service providers are Opayo (formerly Sage Pay) and PayPal.

3. Shipping and returns

Yes – We ship to most countries worldwide. Just go to our international site: nordiqnutrition.com/shop and purchase products there.

We offer free UK shipping for orders over £30.00

For orders under £30.00 our shipping fees are as follows:

£5.00 – UK home delivery  / delivery address of choice*

*Exclusions apply.

We are confident that you will be very happy with our products. In fact, we are so sure that we offer you a 90-day money back guarantee, no questions asked. In the unlikely event that you want your money back, please contact us for details on how to return the products to us. We will refund you as soon as we have received your return.

If you didn’t find an answer to your question here, please don’t hesitate to be in touch by using our contact form or through the chat.